Modern direct debit for enterprise

How is Zepto's offering different to regular direct debit offered by banks?

Zepto’s direct debit solution provides access to every banking exchange point. That gives businesses access to the exchange point that will most likely deliver a successful collection for any given customer––not just the one [or two] exchange points offered by their bank.

When businesses have the ability to align their collection attempts with customer credit events and the nearest exchange point, failed collections can be drastically reduced.

If you're a merchant restricted yourself to a single, daily, weekday-only direct debit collection attempt, you’re up against it. The impact on cash flow of failed collections can be enormous. Not to mention the impact on customers furious at receiving another dishonour fee.

How does Zepto enable access to every daily exchange point?

Put simply, that’s the way we built our infrastructure.

It seemed obvious from the earliest moments of our payments journey, that merchants should have access to every exchange point, every business day. That way, they could create the payment flow that suited them, not their banking partner.

Why offer access to every daily exchange point?

Our purpose is to give our customers access to the most flexible and modular paytech toolkit available anywhere to create their own tailored payment experiences.

We are fundamentally a customer-centric solutions creator. We don't tell our merchant partners when to direct debit, they have complete control over whether they access the first or the last exchange of the day for any given customer. They craft their own story.

Zepto provides the tools and the access to all those exchange points, and they can time their direct debits to maximise the likelihood of success.